At Farasha by Dhavi, we are committed to ensuring that your orders are delivered safely, promptly, and in excellent condition. We partner with trusted courier services for smooth deliveries and use Indian Post for remote locations to ensure accessibility.
Shipping Charges
Shipping charges are calculated based on the weight and destination of your order and will be added at the time of checkout.
Shipping Time
Domestic Orders:
Orders are dispatched within 2–3 business days, or as per the delivery date chosen at checkout.
International Orders:
Orders are shipped within 2–3 business days, depending on the courier service available for the destination.
Note: Business days do not include Sundays or public holidays.
Delivery Timeline
Estimated Delivery Time:
Most orders are delivered within 5–10 business days, excluding Sundays and public holidays.
Delivery timelines may vary due to unforeseen factors like weather, regional disruptions, or other external circumstances.
Delivery Details
Orders will be delivered to the address provided at checkout. Ensure the address is accurate to avoid delivery issues.
Address Modifications:
For any changes to the delivery address, please contact us via WhatsApp or call at +91-9958858451 within 1–2 hours of placing your order.
No modifications can be made once the product has been dispatched.
Missed Deliveries:
If a delivery attempt fails, the courier service will typically reattempt. Ensure someone is available at the provided address to accept the package.
Package Handling
Tamper-Proof Packaging:
Our products are packed securely in tamper-proof packaging to protect them during transit.
If the package appears damaged or tampered with, do not accept delivery. Return it to the delivery person and notify us immediately via WhatsApp/call at +91-9958858451 with your Order ID.
If the delivery is accepted, it will be assumed that the parcel was received in a secure and intact condition.
Delays in Delivery
While we make every effort to ensure timely delivery, some factors beyond our control may cause delays, including:
Unforeseen weather conditions or natural disasters.
Regional disruptions or strikes.
Delays by courier services or postal authorities.
In such cases, we will assist you in tracking your order and resolving any issues with our logistics partners.
Customer Support
For any shipping-related queries, modifications, or assistance, feel free to reach out to us:
WhatsApp/Call: +91-9958858451
Email: farashabydhavi@gmail.com
We’re here to help!
Shipping Charges
Shipping charges are calculated based on the weight and destination of your order and will be added at the time of checkout.
Shipping Time
Domestic Orders:
Orders are dispatched within 2–3 business days, or as per the delivery date chosen at checkout.
International Orders:
Orders are shipped within 2–3 business days, depending on the courier service available for the destination.
Note: Business days do not include Sundays or public holidays.
Delivery Timeline
Estimated Delivery Time:
Most orders are delivered within 5–10 business days, excluding Sundays and public holidays.
Delivery timelines may vary due to unforeseen factors like weather, regional disruptions, or other external circumstances.
Delivery Details
Orders will be delivered to the address provided at checkout. Ensure the address is accurate to avoid delivery issues.
Address Modifications:
For any changes to the delivery address, please contact us via WhatsApp or call at +91-9958858451 within 1–2 hours of placing your order.
No modifications can be made once the product has been dispatched.
Missed Deliveries:
If a delivery attempt fails, the courier service will typically reattempt. Ensure someone is available at the provided address to accept the package.
Package Handling
Tamper-Proof Packaging:
Our products are packed securely in tamper-proof packaging to protect them during transit.
If the package appears damaged or tampered with, do not accept delivery. Return it to the delivery person and notify us immediately via WhatsApp/call at +91-9958858451 with your Order ID.
If the delivery is accepted, it will be assumed that the parcel was received in a secure and intact condition.
Delays in Delivery
While we make every effort to ensure timely delivery, some factors beyond our control may cause delays, including:
Unforeseen weather conditions or natural disasters.
Regional disruptions or strikes.
Delays by courier services or postal authorities.
In such cases, we will assist you in tracking your order and resolving any issues with our logistics partners.
Customer Support
For any shipping-related queries, modifications, or assistance, feel free to reach out to us:
WhatsApp/Call: +91-9958858451
Email: farashabydhavi@gmail.com
We’re here to help!